FAQs & Terms
Everything you need to know before we work together
Frequently Asked Questions
Whether you are an Amazon seller, investor, beginner, or expert, all the questions you might have are answered here.
ScaleUp With HJ is a professional Amazon growth agency helping sellers and investors launch, grow, and scale their businesses. The Founder & CEO is Hamza Jadoon, an Amazon expert who has helped multiple sellers reach 6–7 figure revenues.
You can reach us via WhatsApp or Instagram. We usually reply within a few hours.
Absolutely. We work with complete beginners. We set up your foundation properly, guide you step-by-step, and provide all the knowledge you need to start selling successfully.
Yes! We tailor strategies according to your budget and growth stage. Even with a small budget, you can start generating sales and scale gradually.
Unlike cookie-cutter agencies, we build custom campaigns based on your product, audience, and market. We dive deep into data, eliminate wasted spend, and use real-time optimization to drive profitable growth — not just traffic.
Yes. Reducing ACoS while maintaining or increasing sales is our core strength. We focus on keyword intent, bidding logic, negative targeting, and campaign structure — all tuned for profitable growth.
You don’t need to do anything. We handle setup, strategy, optimization, reporting, and scaling — you focus on inventory, customer service, or other tasks.
Absolutely. We provide end-to-end account management: product research, PPC, listing optimization, LLC formation, inventory, and order management. You invest — we grow your business.
Using Keepa, SellerAmp (SAS), and competitor research, we identify low-competition, high-demand products tailored to your budget and goals.
No one can guarantee 100% success, but our data-backed validation significantly increases chances of sustainable sales and growth.
Measurable improvements usually appear in 2–3 weeks. Full optimization takes 30–60 days. Every step is ROI-focused.
Terms & Conditions
Effective Date: June 26, 2026
Welcome to ScaleUp With HJ (“Company,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website, https://scaleupwithhj.com, and our professional Amazon business services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms.
1. Our Services
ScaleUp With HJ specializes in providing professional Amazon business solutions, including but not limited to Amazon Wholesale, Online Arbitrage, Product Research, Product Sourcing, Listing Optimization, PPC Management, Account Management, U.S. LLC Formation, and related consulting services.
Every business has unique goals and requirements. Therefore, the scope of work, deliverables, pricing, timelines, and communication methods are discussed and mutually agreed upon before each project begins through WhatsApp, email, or a written proposal.
2. Our Commitment to Sustainable Growth
At ScaleUp With HJ, our mission is to help clients build, scale, and strengthen successful Amazon businesses through proven strategies, industry expertise, advanced research tools, and data-driven decision making.
Every recommendation we provide is based on practical experience and industry best practices designed to improve performance and reduce unnecessary business risks.
Because Amazon is a dynamic marketplace influenced by changing policies, competition, customer demand, supplier availability, pricing fluctuations, and other external factors beyond our control, we cannot guarantee specific sales figures, profit margins, rankings, Buy Box ownership, account approvals, or any particular business outcome.
Our commitment is not to promise unrealistic results, but to provide the highest level of professional service, strategic guidance, and ongoing support to maximize your opportunity for long-term growth.
3. Client Responsibilities
To ensure the best possible experience, clients agree to:
- Provide accurate and complete business information.
- Provide timely access to required accounts and platforms.
- Review and approve requested information when necessary.
- Make agreed payments on time.
- Comply with Amazon policies and applicable laws.
The Client remains responsible for all final business decisions, including inventory purchases, pricing decisions, supplier selection, and overall compliance with Amazon’s policies.
Any delays resulting from missing information, delayed approvals, restricted account access, or overdue payments may affect project timelines and project outcomes.
4. Payments & Refund Policy
We believe in complete transparency before every project begins. All pricing, deliverables, payment schedules, and timelines are discussed and agreed upon in advance.
Once work has commenced, our team immediately invests professional expertise, research, premium software, operational resources, and dedicated time into your project. Accordingly, payments for services already rendered are generally non-refundable.
If concerns arise during the project, we encourage open communication and will make reasonable efforts to resolve issues fairly and professionally whenever possible.
5. Third-Party Platforms
Our services may involve third-party platforms including, but not limited to:
- Amazon Seller Central
- Keepa
- SellerAmp
- U.S. State Filing Agencies
- Wholesale Suppliers
- Other business software and service providers
ScaleUp With HJ is an independent service provider and is not affiliated with or endorsed by these organizations.
We are not responsible for third-party decisions, policy changes, fee changes, filing delays, account reviews, account suspensions, account approvals, marketplace restrictions, or other actions taken solely by these external organizations.
6. Confidentiality
Protecting our clients’ business information is one of our highest priorities.
Any confidential information shared with us—including account credentials, supplier information, business strategies, financial information, operational data, product research, and related business materials—will be handled with reasonable care and confidentiality and will not be disclosed to unrelated third parties except where required by law or with the client’s authorization.
7. Intellectual Property
All content available on this website, including text, graphics, branding, logos, documents, strategies, designs, training materials, and other intellectual property, remains the exclusive property of ScaleUp With HJ unless otherwise stated.
No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.
8. Business Risk & Limitation of Liability
Every business involves opportunities as well as risks, and Amazon is no exception.
At ScaleUp With HJ, we use our experience, market knowledge, advanced tools, and proven methodologies to reduce unnecessary risks and improve the likelihood of sustainable business growth.
However, no consultant or agency can eliminate all business risks or control external factors such as Amazon policy updates, competition, customer behavior, supplier performance, inventory availability, pricing fluctuations, account reviews, algorithm changes, or unforeseen marketplace conditions.
To the maximum extent permitted by applicable law, ScaleUp With HJ shall not be liable for indirect, incidental, special, or consequential losses, including but not limited to loss of profits, business interruption, inventory losses, account suspension, missed business opportunities, or other damages resulting from circumstances beyond our reasonable control.
9. Communication
By contacting us through WhatsApp, email, Instagram, our website, or any other official communication channel, you consent to receive communications relating to inquiries, quotations, ongoing projects, invoices, updates, and customer support.
10. Termination
Either party may terminate a project by providing written notice, subject to any applicable service agreement.
ScaleUp With HJ reserves the right to suspend or terminate services where there is non-payment, fraudulent activity, abusive behavior, misuse of services, violation of these Terms, or any activity that could reasonably harm our business or reputation.
11. Force Majeure
ScaleUp With HJ shall not be responsible for delays or inability to perform services due to events beyond our reasonable control, including but not limited to natural disasters, internet outages, cyber incidents, government actions, labor disputes, public emergencies, or disruptions affecting Amazon or other third-party platforms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which ScaleUp With HJ operates, unless otherwise agreed in writing.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations.
The updated version will become effective immediately upon publication on our website. Continued use of our website or services constitutes acceptance of the revised Terms.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our official channels:
Website: https://scaleupwithhj.com
WhatsApp: +1 (803) 346-3341
Email: contact@scaleupwithhj.com
Instagram: @scaleupwithhj